What Our Legal Terms Actually Cover
Our terms apply to every part of your account relationship with us — from the moment you register to how your account is closed. They cover how we store the personal details you provide, how we verify your identity before processing withdrawals, and how we handle
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disputes raised through our support channels. Where you fund your account using Touch 'n Go eWallet, Boost or GrabPay, the transaction record is retained in line with our data-retention schedule and may be referenced if you raise a payment query. We do not sell your data
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to third parties, and we do not use your payment details for any purpose outside completing your transaction. Our legal terms also set out which activities are permitted under the account, how we apply account suspensions when terms are breached, and what steps you can take
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to request a correction to your account record. Eligibility to hold an account depends on your local law, and we ask that you confirm you are permitted to participate in the category of activity offered before completing registration. Players in Kuantan and across Malaysia are subject
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to the same policy framework — there are no region-specific carve-outs within Malaysia. If you have a question about a specific clause, our support team can direct your query to the appropriate team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.