Reference

How yestowin Handles Your Personal Information

When you open an account with us, you share personal details — and we take that seriously. This Privacy Policy sets out exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Account data protectionTouch 'n Go eWallet & Boost transaction privacyYour right to access and correct dataCookie controls in your browserDirect contact for data requests

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REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how we handle your data, want to correct something on your account, or need to submit a formal data request, our support team is the right first stop. You can reach us through live chat inside your account dashboard, by email at the address listed in your welcome message, or through the contact form on this site. We aim to acknowledge data-related requests within two working days and resolve them as quickly as the nature of the request allows.

What Information We Collect and Why

yestowin Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, email address, phone number and account credentials. When you make a deposit or withdrawal through Touch 'n Go eWallet, Boost or GrabPay, our payment processor logs the transaction reference so we can reconcile your account

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wallet accurately; we do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, screen resolution — to detect unusual login patterns and keep your account secure. If you contact our support team,
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the conversation record is retained so we can follow up consistently. We collect only what is necessary to run your account, process transactions and meet the obligations that apply where local law permits our service. You can request a summary of the data we hold on
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your account by writing to our data contact address. Retention periods vary: active account data is kept while your account remains open; if you close your account, transactional records are held only for the period required under applicable law, after which they are deleted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Our Approach to Data Security and Account Care

Keeping your account data safe is not a policy footnote — it shapes how we build every part of the platform. From the moment you log in, we apply session controls that flag login attempts from unrecognised devices. Players in Kota Bharu and across Malaysia access the same account protections regardless of which device they use. Here is how each layer works in practice.

Encrypted Connections Every page on yestowin uses SSL encryption. Data sent between your device and our servers — including account credentials and payment references — is protected in transit at all times.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to improve page load behaviour. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Data Retention Policy Active account data is held while your account is open. Once you close your account, we retain only what applicable law requires, then delete the rest on a scheduled basis.

Third-Party Sharing We share data only with payment processors like Touch 'n Go eWallet, Boost and GrabPay to complete transactions, and with identity-verification partners where local law requires it. We do not sell your data.

Common Questions About Your Privacy on yestowin

These are the questions we hear most often when it comes to how your data is handled. If your question is not covered here, live chat or the contact form will get you to the right person.

We collect your name, email address, phone number and login credentials at registration. Device and IP data is logged automatically to protect your account from unauthorised access.

No. When you deposit via Touch 'n Go eWallet, Boost or GrabPay, the transaction is handled by the payment processor. We receive only a transaction reference — never your e-wallet PIN or password.

Write to our support team via email or the contact form. Mark your message 'Data Request' and include your registered number. We will acknowledge your request within two working days.

Yes. You can request deletion by contacting our support team. We will remove data not required by applicable law. Transactional records may need to be kept for the legally required period before deletion.

Only with payment processors such as Touch 'n Go eWallet and GrabPay to complete your transactions, and with verification partners where local law requires it. We do not sell your data to third parties.

We use session cookies to maintain your login and analytics cookies to understand page performance. Both can be managed through your browser settings without affecting your account data or login security.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infoyestowin Glossary Accountyestowin Login

How yestowin Handles Your Personal Information

How to Contact Us About Your Privacy

Our Approach to Data Security and Account Care

Common Questions About Your Privacy on yestowin

01 What personal data does yestowin collect when I register?

02 Does yestowin store my Touch 'n Go eWallet or Boost account details?

03 How can I request a copy of the data yestowin holds on me?

04 Can I ask yestowin to delete my personal data?

05 Does yestowin share my data with other companies?

06 How do cookies affect my privacy when I use yestowin?

Privacy Policy

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